Voice and language
Speech in a real room is a different problem
Recognition accuracy quoted by vendors is measured in quiet conditions. What happens in an actual lobby is another matter.
Voice and language
Speech, understanding and reply: what works in a noisy real room and what does not.
Voice and language
Voice and language
Working in more than one language
Multilingual capability is one of the clearest advantages of an AI robot, and it needs more setup than the marketing implies.
Voice and language
Giving a robot a voice and a manner
Voice and phrasing shape how people perceive a robot more than its capabilities do, and both are choices rather than defaults.
Voice and language
Keeping a robot's knowledge accurate
Stale information is the leading cause of wrong answers, and it is a process problem rather than a technical one.
Voice and language
When a robot should refuse to answer
A robot that declines appropriately is more trustworthy than one that answers everything. Configuring that is a design decision.
Need advice? Talk to us
Leave your details and our team will contact you within 24 hours. The first consultation is completely free.